Q: Do you have customer service after hours?
A: Yes, our support team monitors emails and calls even [...]
Q: What if I’m not happy with something?
A: Just call us — we take all feedback seriously [...]
Q: How do I leave feedback or a review?
A: After your move, we’ll send a short link so [...]
Q: Do you offer business accounts for repeat moves?
A: Yes, we have tailored solutions for landlords, property developers, [...]
Q: Can I get a receipt or invoice for my move?
A: Yes, we issue digital invoices and receipts immediately after [...]
Q: Who do I contact for updates?
A: You’ll have a dedicated move coordinator who keeps you [...]
Q: Do I need to be home during the move?
A: We recommend being present, but we can move your [...]
Q: What happens on moving day?
A: Our team arrives on time, packs and loads your [...]
Q: How do I prepare for my move?
A: We’ll send you a pre-move checklist to help you [...]
Q: Can I make changes to my inventory after booking?
A: Yes, you can update your list of items anytime [...]